When can I take a tour?

We are only doing meet & greet with staff.  We no longer do full facility tours.  We prefer by appointment only. Please call to schedule.

Are Reservations required?

Yes. We require reservations. Holiday weekends are very busy so book early!

What should I bring with my pet?

We provide everything you pet needs but suggest a favorite toy and a small blanket or tee shirt from home. Please No oversized beds as all bedding is washed before departure and must fit in the washing machine.

Should I bring food?

We strongly recommend bringing your own food to avoid any type of G.I. stress to your furry friend. Your food must be packaged individually portioned and labeled with your furry family member’s name on each bag. We are happy to include your pets treats as instructed by you if provided to us. (We don’t accept rawhides or pig ears). If you don’t provide your own food, we can provide dry food at a cost of $4.00 per day. We can’t accept large opened bags of your furry friend’s food.

What services do you offer?

We offer a variety of resort activities including Playtime, Party time, Pool time,
Nature walks, all of which can be arranged at check in.

What vaccines are required?

Pets boarding with us are required to be on an approved flea/tick and heartworm prevention program & have all required vaccinations up to date.  They must be emailed to us prior to your reservation at riversedgepetresort@aol.com.

For Dogs:

Rabies: 1 or 3 years
DHLP: 1 or 3 years
Bordetella: 1 year

For Cats:

Rabies: 1 or 3 years
FVRCP: 1 or 3 years
Feline Leukemia: 1 year

What Forms of Payment do you accept?

We accept Cash, Visa, MasterCard, Amex, Discover Card, Debit Cards, ApplePay and PayPal.

If I call during your regular business hours why do I receive your voicemail?

We are occupied caring for your furry family member and apologize for any inconvenience. Please leave us a message or email us at riversedgepetresort@aol.com and we will get back in touch with you as soon as possible.

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