Our hours are strict to appointment only. Please call us and leave a message if you have any boarding or day stay needs. Due to the time change, in order to best care for your fur-babies, we are now on our Summer hours effective 04/15/2025 for Drop Off & Pick Up, 7:15am-11:15am & 5:00pm-7:00pm. If you require hours outside our normal schedule, we will try to our best to accommodate you. Fur-babies are monitored all day & evening, these are just our office hours.
Announcing the New Customer Portal! If you are not set up yet, please set up your portal by following the instructions below. If you need any help, please email us and we will call you and walk you through enrolling. (If you get a notice – Can’t find account, please contact us and update your email address – you can try your phone number instead of email)
Desktop or Internet browser set up: Enter your cell number or email and click reset password for portal access – First time use
You can access the Customer Portal by following this link
https://riversedgepets.portal.gingrapp.com
For APP Only – If downloading the app you will need the below access code.
You can also now easily manage your account, submit booking requests, and more while on the go using the all new mobile app! Simply search for “Gingr for Pet Parents” in the Apple App Store or Google Play Store, and enter invite code 253699.
