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FAQ'S

 

 

 


Q:  When can I take a tour?
A:  We prefer by appointment only.  Please call to schedule.

Q:  Are Reservations required?
A:  Yes.  We require reservations.  Holiday weekends are very busy so book early!

Q:  What should I bring with my pet?
A:  We provide everything you pet needs but suggest a favorite toy and a small blanket or tee shirt from home.  Please No oversized beds as all bedding is washed before departure and must fit in the washing machine.

Q:  Should I bring food?
A:  We strongly recommend bringing your own food to avoid any type of G.I. stress to your furry friend.  Your food must be packaged individually portioned and labeled with your furry family members name on each bag.  We are happy to include your pets treats as instructed by you if provided to us. (We don't accept rawhides, greenies, or pig ears).  If you don't provide your own food, we can provide dry food at a cost of $3.00 per day. We can't accept large opened bags of your furry friends food.

Q:  What Services do you offer?
A:  We offer an a la carte menu including Playtime, Party time, Pool time,
Nature walks, all of which can be arranged at check in.

Q:  What Vaccines are required?
A:  Pets boarded with us are required to be on an approved flea/tick prevention program & have all required vaccinations up to date. 
                                                                          For Dogs:                      For Cats:
                                                                 Rabies: 1 or 3 years      Rabies: 1 or 3 years                    
                                                                 DHLP: 1 or 3 years        FVRCP: 1 or 3 years                                                   
                                                                 Bordatella: 1 year          Feline Leukemia: 1 year                   

Q:  What Forms of Payment do you accept?
A:  We accept Cash, Check, Visa, MasterCard, Amex, Discover Card, Debit Cards, and PayPal.

Q: If I call during your regular business hours why do I receive your voicemail?
A: We are occupied caring for your furry family member and apologize for any inconvenience.  Please leave us a message or email us at riversedgepetreseort@aol.com and we will get back in touch with you as soon as possible.

 

 
 

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